1. Can I return the items if I am not satisfied with the quality?
We provide a quick, easy policy. If for any reason you are not happy with your purchase, you can return it to us within 30 days for a refund. Please kindly follow the return instructions in the returns & refunds page.
2. Can I return a product for an exchange instead of a refund?
We accept exchange, please contact us if you would like to do so.
3. Can I order via sending you an email instead of applying as a member?
We accept an order through email. However, the settlement will still be settled by Paypal.
We truly encourage you to apply for the membership as we sometimes give discount coupon and even free gift and lucky draw to our loyal members.
4. How long will I get my product after placing the order?
Once the payment is confirmed, we would proceed to delivery. Kindly refer to the following table for delivery time:
5. what is the currency showing in the website?
All the prices are denominated in US dollars.