Returns and refunds
We try our every effort to provide you with high quality products. If for any reason you are not happy with your purchase, you can return it to us within 45 days of purchase. We provide a quick, easy and free return policy.
Please kindly follow the return instructions below for details:
Step 1: Contact us for the order details and then we would give you the return address;
Step 2: Mail the product to the designated return address and email us the delivery company and the tracking number;
Step 3: Once we received and inspected the product, a refund through Paypal will be processed.
Normally it takes around 14 days after we receive and inspect the parcel. An email will be sent to you once we make a refund through Paypal.
Can I return a product for an exchange instead of a refund?
We provide a flexible return policy that includes exchange; please contact us if you would like to do so.
Can I return the product if I am not satisfied with the quality after I try some of it?
Your satisfactory is always our prior motivation. If you are not satisfied with the quality with any reason, please do not hesitate to contact us and we would arrange a return on this.